Terms And Conditions

By placing an order with us you automatically agree to the following terms & conditions:

Prices

All prices quoted are in Australian currency and do not include GST

How to Order

Secure Online Orders on our web site
Phone
Fax
Email orders
Mail to

Delivery

Any orders ABOVE $200.00 will be delivered free of charge. Safety Products Direct reserves the right to change freight in certain circumstances where standard delivery charges do not apply. In such cases Safety Products Direct will disclose the charges prior to processing the order. Delivery will be via Australia post unless otherwise stipulated

Payment Methods

For online orders using our SECURE shopping cart, we accept payment via Visa, MasterCard & Bankcard. We also accept bank cheques and personal cheques with mail orders. When paying by cheque, goods will only be despatched once funds have been cleared. Payment can also be made via direct deposit into our bank account upon request.

Security

Our website utilises the services of SecurePay to process all online transactions. SecurePay's payment servers take advantage of firewall protection and IP restriction, limiting server access only to trusted parties.

Transaction Data, including customer's credit card details, sent between SecurePay clients and the SecurePay payments system is encrypted using 128-bit encryption, which is considered realistically as unbreakable. We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline

Wherever we collect sensitive information (such as credit card data), that information is encrypted & transmitted in a secure way. You can verify this by looking for a closed lock icon at the bottom of the website browser, or by looking in the "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job such as billing are granted access to personally identifiable information. The computer servers in which we store personally identifiable information are kept in a secure environment.

Return Policy

Safety Products Direct stands by the Quality of its product.

If you are not completely satisfied with the product, just return the unused goods with in 30 days from date of purchase and we will fully refund the un-used goods.

This policy does not apply to customised signs/orders. Safety Products Direct does not accept any responsibility for errors overlooked during the customer's review of the artwork/order.

Should there be any issues with the performance of the products, Safety Products Direct will make every effort to rectify the situation & will replace any goods that are deemed to be faulty